Customer Account Executive

Summary: Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices. As a Customer Account Executive, you will be responsible for expanding and renewing customer accounts, focusing on educating clients about new features and ensuring successful adoption of Tailscale. Responsibilities: - Become an expert in how Tailscale helps our customers - Build a credible pipeline every quarter by engaging with clients on upsells and renewals - Own an upsell and renewal number across your accounts - Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle - Generate short-term results while maintaining annual pipeline coverage - Provide accurate weekly forecasting & revenue delivery - Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product Required Qualifications: - Up to 1 year of quota-carrying or closing experience, in an AE or an AM role - A strong desire to join a high-growth software startup in a fully remote role - Has sold developer and/or technical products, especially in a product-led growth (PLG) motion - Experience presenting to senior managers and executives - The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota - Experience using Gong, or similar, to collaborate internally and manage pipeline - Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients - Proactive from lead to close Preferred Qualifications: - This role is based in Denver and is hybrid preferred (3 days/week in-office) Required Skills: Sales, Account Management, Developer Product Sales, Technical Product Sales, Product-Led Growth (PLG), Sales Pipeline Management, Sales Forecasting, Customer Success Collaboration, Sales Engineering Collaboration, Gong, Gong similar sales tools Benefits: Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!, Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities., Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!, A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own., Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.