PM Shift Leader, Ice Cream Store

Summary: Sundae Artisan Ice Cream is an established artisan ice cream business with exciting growth opportunities. They are seeking a PM Shift Leader to lead a small team through shifts, ensuring excellent customer service and efficient store operations. Responsibilities: - Timely and efficiently open the store, either alone or with a team - Confidently and timely prepare food items; maintain an elevated awareness of stock levels - Accurately communicate and serve customers with joy, demonstrate thorough knowledge of all product details and service standards - Maintain responsible cash handling and perform closing cash out procedures accurately - Exemplify Sundae's customer service standards; execute with pride and leadership - Participate in and contribute to all staff meetings and team cleaning tasks - Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards Required Qualifications: - Must be 16 or older - Must have work availability throughout winter season (approximately 9/30/2026) - Enthusiastic about serving others - A passionate team player who leads by example - Self-motivated and has a strong work-ethic - Responsible and trustworthy - Coachable and receptive to feedback Preferred Qualifications: - 1+ years of customer service experience preferred - Some foodservice experience preferred Required Skills: Foodservice, Cash Handling, Food Preparation, Manual Food Service Equipment Operation, Automatic Food Service Equipment Operation, Touchscreen Operation, Coachability Benefits: Sick Pay, Shift treats, Employee discounts, Vacation Pay, Group Health Plans with employer contribution, 401K retirement plans with generous employer contribution, Individualized mentorship and growth opportunities, Opportunity to continue employment beyond the summer season for the right fit