Box Office Assistant – NEON - Ramses and the Pharaoh’s Gold

NEON Global is a leading global experience entertainment company dedicated to creating extraordinary, immersive, and large-scale experiences. We believe that people all around the world should be able to Get Closer™ to what they love and who they love. By being the bridge that allows fans and families to cross into familiar yet new worlds, we create NEON experiences, and unforgettable memories. From imagining, re-imagining, designing, and building large-scale exhibits, installations, and attractions, to crafting bespoke multimedia experiences, NEON delivers unparalleled entertainment experiences that capture the hearts and minds of audiences worldwide.

With over 60 years of experience delivering globally recognized key projects, our team takes pride in our turn-key solutions for our clients worldwide. Trusted for our capabilities in creating live events, exhibitions, and immersive spatial design, we make the dreams of dreamers come true, and take brands and experiences into new frontiers in scale and efficiency.

Role Description You’ll play an instrumental role in creating an outstanding visitor experience for our guests to the Ramses and the Pharaoh’s Gold exhibition, an amazing immersive exhibition featuring genuine Egyptian artefacts. We are creating an experience for visitors of all ages and as a Box Office Assistant you will welcome guests and assist them into the venue, handle any ticket queries, assist with ticket purchasing and offer additional items to help make visits extra special.

Ideally you’ll have some box office or retail experience in a venue or theatre or at an event. We can teach the system we will be using and we’d love you to bring enthusiasm, friendliness and a love of interaction with people and problem solving. Be part of something special and help us create a world-class venue with incredible experiences for London.

Responsibilities: Sales & Service: Embrace the Ramses and the Pharoah’s Gold exhibition, following training guidelines and standards to reflect brand excellence. Floor Presence & Maintenance: Provide excellent customer service skills, demonstrate great selling abilities, and exhibit motivation to succeed. Cashier Duties: Perform cashier duties at a fast pace, handling credit card transactions with accuracy.