Customer Service Representative - State Farm Agent Team Member

Summary: State Farm Agent is an established, growth-oriented agency seeking a Customer Service Representative. The role focuses on providing customer service and support to assist clients with their insurance and financial needs. Responsibilities: - Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification - Use a customer-focused, needs-based review process to educate customers about insurance options - Adaption of skills necessary to operate a business Required Qualifications: - Excellent communication skills - written, verbal and listening - Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams - Self-motivated - Detail oriented - Proactive in problem solving - Ability to work in a team environment - Ability to make presentations to potential customers - Ability to conduct interviews in the office and in customer's home or business - Property and Casualty license (must be able to obtain) - Life and Health license (must be able to obtain) - Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education - Position may require irregular working hours - Strategies to coach and develop others on the team Preferred Qualifications: - Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) - Successful track record of meeting sales goals/quotas Required Skills: Sales experience, Property and Casualty license, Life and Health license Benefits: Opportunity for advancement, Training & development, Health benefits ( full time), Paid time off (vacation and personal/sick days), Valuable experience, Growth potential/Opportunity for advancement in my agency, If a prospect passes the exam within 3 attempts they will be reimbursed for costs., Potential to be reimbursed.