Bilingual Call Center Collections Specialist

Summary: Source Receivables Management, LLC is a growing company that values bilingual professionals. They are seeking a Bilingual Call Center Collections Specialist to support Spanish- and English-speaking customers in resolving past-due accounts, while contributing to a positive team culture. Responsibilities: - Support Spanish- and English-speaking customers in resolving past-due accounts - Manage inbound and outbound calls with empathy and professionalism - Meet performance goals while contributing to a positive team culture Required Qualifications: - Fluent in English and Spanish (spoken & written) - Strong communication and negotiation skills - Goal-driven, motivated, and comfortable in a fast-paced setting - Tech-savvy with basic math and account navigation skills - Calm, professional, and solutions-focused under pressure Preferred Qualifications: - Collections or call center experience - Background in sales, negotiation, or customer service Required Skills: Call Center Experience, Collections Experience, Sales Experience, Customer Service, Basic Math, Account Navigation, Empathy, Calmness, Solution-focused, Bilingual English, Spanish Benefits: Health, Dental & Vision Insurance, Paid Time Off (PTO), 401(k) with Company Match, Flexible Spending Account, Employee Assistance Program, Company-Paid Life Insurance & Long-Term Disability, Referral Bonuses