Head Coach & Community Manager - Lincoln Park, IL

Summary: [solidcore] is looking for a Head Coach who is passionate about sharing the [solidcore] brand and workout. The Head Coach is responsible for leading fitness classes, developing coaches, and ensuring high standards of customer service and studio operations. Responsibilities: - Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 10+ classes per week - Serving as an example and setting the expectations for new and existing coaches - Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards - Meeting company utilization & retention expectations on both an individual level and for the studio as a whole - Taking direction from the Area Manager to assist with day-to-day operations of the studio - Lead outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community - Providing coach development to a team of coaches, delivering informal/formal feedback & assisting new coach trainings with in-person support - Assisting as needed with responses to client requests and resolving concerns promptly and effectively - Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel - Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales logs - Ensuring the studio and equipment remain impeccable and fully-functioning at all times - Other duties and projects as assigned and as needed Required Qualifications: - This is a permanent, exempt, full-time position with an expected 40 hours per week (including 10 classes coached) - Flexible and variable availability including weekends & holidays with ability to accommodate coach training schedules & the fluctuating needs of the business - Ability to lift / carry a minimum of 30 pounds - Proficiency in g-Suite and MS office, specifically excel and google sheets - 1-2 years prior group fitness experience - Outgoing and personable with a desire to build relationships within and outside the [solidcore] community - Team player with a positive attitude - Genuine desire to inspire and motivate others - Reliable and professional - Comfortable on a mic leading a fast-paced class with loud music and lots of energy in the room - Ability to model the [solidcore] brand and culture and serve as a lead representative of the [solidcore] community - Superior client relations and communication skills Preferred Qualifications: - Optimism and hard work with a love for health, fitness, and the [solidcore] workout - Passionate about helping others become the strongest version of themselves and achieve their goals - Passionate about building relationships and developing teams, creating an environment that fosters growth - Ability to thrive in a fast-paced, people-focused, entrepreneurial environment Required Skills: Group fitness experience, Coach development, Client relations Important Skills: G-Suite proficiency, MS Office proficiency Nice-to-Have Skills: Outgoing personality, Motivational skills Benefits: Flexible PTO, Full coverage health, dental, & vision insurance, 401k with employer match, Cellphone stipend