Federal Sales & Operations Internship

Summary: SolarWinds is a people-first company focused on enriching the lives of those they serve. They are seeking a Sales & Operations Intern to assist in establishing business relationships, supporting sales opportunities, and collaborating with various teams to drive growth and customer engagement. Responsibilities: - Establish business relationships by skillfully engaging with IT decision-makers to identify opportunities and sell SolarWinds products and services - Work diligently to prospect, qualify, and support business opportunities in collaboration with the Public Sector Sales and Support Teams - Strategically identify renewal, new business, channel partnership, and local market opportunities - Educates prospective clients on products and services by conducting compelling product demos - Develop skills to use a consultative approach to make warm calls and manage warm, inbound sales leads for product evaluation requests, customers who have downloaded trial versions of our products, and/or customers who have additional IT product needs - Gain opportunities to work with CRM Tools (Salesforce, NetSuite, Outreach) and with relational databases (Tableau, SQL) - Collaborate with Revenue Operations analysts, project managers, marketing managers and business stakeholders to understand and translate data requirements into sales actions - Partner with sales engineering to conduct technical problem solving and technical online web product demonstrations - Develop ability to execute activities for prospecting, lead generation, and selling of SolarWinds products to existing customers focusing on the portfolio of products - Through discovery, Identify the best platform fit for the customer and cross-sell and up-sell opportunities, while building and maintaining customer rapport - Maintain accurate customer records and activity and pipeline reports within Salesforce - Create and maintain documentation for sales processes and best practices Required Qualifications: - Undergraduate engaged in a Business Program, or STEM degree program with a minimum minor in Business Information Systems, Economics, Analytics, Data Science or Computer Science - Excellent verbal and written communication skills with strong time management ability - Ability to work independently and collaboratively within a team - Strong organizational skills and the ability to manage multiple tasks simultaneously - Well-developed interpersonal skills and the ability to interact with multiple areas of the company - Must be able to work in a fast-paced, dynamic environment, under pressure, and with a high degree of professionalism delivering high-quality results on time - Proficient in MS Office 365, and willingness to learn internal systems and other technical tools Required Skills: CRM Tools, Data Analysis, Technical Writing Important Skills: Sales Skills, MS Office 365 Nice-to-Have Skills: Team Collaboration, Time Management, Interpersonal Skills, Organizational Skills Benefits: Friendly, fast-paced atmosphere, Collaborative diverse working environment in a growing company, Work with innovative technologies & solutions, We work in hybrid mode 3+2, a minimum of 3 days at the office with mandatory Tuesdays and Wednesdays and a maximum of 2 days remote per week.