Customer Service Specialist

Summary: Sodexo USA is committed to improving the quality of life for those they serve and is seeking a Customer Service Specialist. In this role, you will be responsible for handling customer service interactions and ensuring a positive experience for clients. Responsibilities: - May work in either food or facilities operation - Handle customer service interactions through either face-to-face, email or telephone communications - May also be required to record and document various client interactions for management follow-up - Attends work and shows for scheduled shift on time with satisfactory regularity - Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements Required Qualifications: - 0 – 2 years of related experience - Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all - Attends work and shows for scheduled shift on time with satisfactory regularity - Handle customer service interactions through either face-to-face, email or telephone communications - May work in either food or facilities operation - May also be required to record and document various client interactions for management follow-up Benefits: Flexible and supportive work environment, so you can be home for life’s important moments., Access to ongoing training/development and advancement opportunities to turn your job into a career, Full array of benefits that support you and your family’s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more., In addition to Sodexo’s standard, some locations may offer additional site-specific benefits, including free “shift” meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.