Sales Center Agent Bilingual Spanish & English

Summary: SmartStop Self Storage is a leading company in the self-storage industry, managing numerous facilities across the United States. They are seeking a Bilingual Sales Center Agent who will assist customers with their storage needs through inbound and outbound sales calls, while meeting personal and team targets. Responsibilities: - Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit - Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone - Work with existing customers by answering questions, taking payments and resolving concerns - Make outbound calls to follow up on rental reservations - Meet personal/team qualitative and quantitative targets - Perform duties assigned by Supervisor(s) Required Qualifications: - Customer centric - Sales driven with a can-do attitude - Proficiency in both Spanish and English is required - Good computer skills - Excellent verbal, phone, and email communication - Ability to build relationships, (both internal and external) - Good problem-solving abilities - Multi-tasking is a must - A dedicated, quiet, secure workspace free of distractions - Excellent internet connectivity - Ability to work weekends Required Skills: Computer skills, Customer centric, Sales driven attitude, Phone communication, Email communication, Multi-tasking, Bilingual Spanish, English Benefits: Monthly Bonus Incentive Plan, Health insurance including medical, dental and vision, Life and Disability Insurances, Paid Time Off & Paid Holidays, 401(k) matching, Employee assistance program, Referral program, Health & Fitness Partnerships, Legal, Entertainment, Computers & Electronics