Sales Representative

Summary: Sleep Number is the leader in personalized sleep wellness, dedicated to improving lives through innovative sleep solutions. The Sales Representative role involves discovering customer sleep needs, delivering personalized experiences, and driving sales through relationship building and showroom maintenance. Responsibilities: - Discover each customer’s sleep needs and match them with the right Sleep Number products - Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals - Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business - Work together to maintain a polished showroom and deliver an exceptional store experience - Take part in sales practice training and coaching to sharpen your skills Required Qualifications: - Strong communication skills with the ability to adapt to diverse customer needs - Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals - Ability to work a flexible retail schedule, including evenings and weekends - 1–2 years of retail, customer service, or other customer-facing experience - High school diploma or equivalent Preferred Qualifications: - Experience in consultative or relationship-based sales, ideally in a commission-driven environment - Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps) - Ability to work independently with minimal supervision while collaborating effectively with a team Required Skills: Retail sales, CRM systems, Point-of-sale technology, Consultative selling, Relationship management, Outbound calling, Customer-focused attitude Benefits: Uncapped commission and bonus potential, Non-draw commission structure, The benefit of working for an industry leading brand, Health, dental, vision, and 401(k) benefits, Flexible paid time off and volunteer opportunities, Comprehensive training and career development programs, A supportive, inclusive culture where your contributions are valued, Access to Sleep Number's bed benefit to experience life-changing sleep, Eligible team members receive robust benefits such as medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional resources that promote lifelong wellbeing