Customer Sales & Service Rep I

Summary: SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. The Customer Sales & Service Representative role focuses on delivering exceptional customer service to both commercial and residential consumers in the green industry while managing inventory and cultivating customer relationships. Responsibilities: - Demonstrate exceptional customer service to all SiteOne customers - Cultivate and manage strong relationships with customers - Assist customers with their questions and needs, either in person, via the phone or through online ordering - Pull and prepare inventory orders for customer pick up or delivery - Proactively identify and capitalize on opportunities to grow sales with current and potential customers - Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance - Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment Required Qualifications: - Minimum of 1 year experience in a retail or wholesale setting - Excellent customer service skills - Ready and willing to learn and adopt new technologies and ways of working - Ability to think quickly and make sound decisions - Must be able to lift a minimum of 50 pounds Preferred Qualifications: - Green industry experience or knowledge of landscape, nursery, or irrigation product - Inventory management experience helpful - High school diploma or equivalent Required Skills: Retail Experience, Wholesale Experience, Green Industry Knowledge, Landscape Product Knowledge, Nursery Product Knowledge, Irrigation Product Knowledge, Inventory Management, Customer Service Benefits: Competitive Compensation, Medical, Dental and Vision plans, Paid Time Off, Paid Holidays, DailyPay available!, 401k with company match, Tuition Reimbursement, Lucrative Associate Referral Program, Company Apparel and Work Boot Vouchers, Opportunity for Advancement, Paid Training and Business Certifications Available, Free Counseling Services/Employee Assistance Program, Life Insurance and Short- and Long-Term Disability Insurance, Product Discounts, Most Branches never work Sundays!