Financial Services Associate I - IV Full Time 32 Hours

Summary: Sierra Central Credit Union is seeking a reliable and customer-focused individual to join their team as a full-time Financial Services Associate I-IV. In this role, you will provide exceptional customer service, process transactions accurately, and promote the credit union's products and services to customers. Responsibilities: - Greeting customers and assisting them with their banking needs - Processing deposits, withdrawals, and other transactions accurately and efficiently - Balancing cash drawers and reconciling discrepancies - Cross-selling bank products and services to customers - Inputting new account/loan applicant requests - Assisting customers with account inquiries and problem resolution in a professional manner - Adhering to bank procedures and security protocols to ensure the safety of customer transactions - Willing to travel and work at other branches as business needs dictate, sometimes on short notice Required Qualifications: - High school diploma or equivalent - Strong communication and interpersonal skills - Ability to work efficiently in a fast-paced environment - Attention to detail and accuracy in handling transactions - Must pass background check Preferred Qualifications: - Previous customer service experience - Knowledge of banking products and services - Comfortable doing sales and cold-calling Required Skills: Customer service, Cash handling, Sales, Cold-calling, banking products, services Benefits: Medical, Dental & Vision Insurance options, Voluntary Lines including hospital indemnity, accident, and critical illness policies, Company Paid HRA (with enrollment in certain health plans), Company Paid Basic Term Life Insurance, Coverage at 2× annual base salary, up to a maximum of $500,000 for full-time employees, $25,000 for part-time employees, Company Paid Long-Term Disability Insurance for Full-Time Employees, Company Paid Telehealth Services Membership (Teladoc), Company Paid Employee Assistance Program (EAP), 401(k) Retirement Plan, Employer-funded safe harbor contribution of 3% of employee's eligible earnings, Discretionary employer match on employee contributions, Flexible Spending Accounts, HSAMedical FSA, Dependent Care FSA, Limited Purpose FSA, Paid Time Off, Vacation accruals based on status and tenure within company, 12 sick days accrued annually for full-time employees, 1 hour for every 30 hours worked for part-time employees, 11 paid holidays (eligible after 90 days of employment), Travel Expense Reimbursement, All necessary and work-related travel expenses will be reimbursed in accordance with company policy