Studio Ops Associate, Shopbop

Summary: Shopbop is a premier online shopping destination for fashion and style, and they are seeking a motivated Studio Ops Associate to join their Studio Operations Team. This entry-level role involves managing inventory in and out of the photo studio, ensuring quality and organization while supporting internal and external customers. Responsibilities: - Prep all inventory coming into or out of the studio, including steaming, shoe taping, preparing inventory labels, etc - Inspect and repackage all inventory leaving and returning to the studio - Package, label, and ship products to our NY studio and/or other content creators - Physically and systematically move product through workflows while using a pallet jack or carts - Act as the primary contact for warehouse staff in locating inventory in the studio and ensure it is returned to the warehouse in a timely manner - Ensure damaged inventory is not available for sale and is routed to the appropriate team - Track, resolve, and communicate issues via the use internal tooling - Continuously seek to improve workflow processes while maintaining current service level agreements - Cross train and support miscellaneous projects, and assist other areas as needed Required Qualifications: - High School diploma or equivalent - A knowledge of materials/fabric types and an awareness of brands Shopbop carries - Working knowledge of MS Office, Excel and ability to learn new computer applications - Ability to work under pressure, handle competing priorities, and adhere to deadlines independently and as a team - A proven track record of earning trust, delivering results, and high bias for action - Desire to improve processes and a keen eye for detail, accuracy, and organization - Excellent communication and interpersonal skills - Ability to work 8 hours per day, 40 hours per week - Ability to lift and move up to 40 pounds - Ability to steam garments in a hanging position for up to 8 hours per day, 5 days a week - Ability to move supplies and inventory with the use of a pallet jack or carts Preferred Qualifications: - Strong awareness of brands we carry - Previous experience in a photo studio, or other fashion-based operations environment - Previous experience managing inventory - Experience steaming fabrics, taping shoes and/or refurbishing products (sewing, cleaning, etc) Required Skills: materials Important Skills: MS Office, Inventory management, Basic textile skills Nice-to-Have Skills: lift 40 pounds, Pallet jack operation, communication, Detail-oriented Benefits: Equity, Sign-on payments, Full range of medical, financial, and/or other benefits