Sales Associate

Summary: Sessions by the Bay is San Diego's first cannabis consumption lounge, combining premium cannabis retail and elevated hospitality. The Sales Associate will provide exceptional customer service, educate customers on cannabis products, and ensure compliance with state regulations while supporting both retail and lounge operations. Responsibilities: - Provide exceptional customer service while budtending and assisting guests on the sales floor - Educate customers on cannabis products, consumption methods, and responsible use - Upsell products, accessories, and promotional items to drive revenue and enhance guest experience - Accurately process transactions and verify identification in compliance with state regulations - Support reception coverage, guest intake, and check-in procedures as needed - Assist with opening and closing procedures as assigned - Maintain cleanliness, organization, and presentation standards on the sales floor - Support inventory tasks including restocking, product organization, and basic inventory assistance - Work collaboratively with the dispensary team to maintain smooth service flow during peak hours - Provide hospitality-forward service in the lounge environment - Support device specialist responsibilities and assist guests with proper device use - Assist with serving, table support, and guest engagement - Support busing, cleaning, and maintaining lounge presentation standards - Reinforce responsible consumption guidelines professionally and consistently - Assist with lounge opening and closing procedures when assigned - Deliver a welcoming, energetic, and professional guest experience - Build rapport with guests and create repeat customer relationships - Promote food, beverage, and product add-ons to increase average ticket value - Maintain strong product knowledge across retail and lounge offerings - Represent Sessions by the Bay culture and always brand standards - Adhere to all state and local cannabis regulations - Ensure proper ID verification, transaction accuracy, and consumption compliance - Maintain professionalism during all shifts, including high-volume events - Follow company policies and department procedures consistently - Remain flexible and willing to support Retail, Lounge, or Event operations as scheduled Required Qualifications: - Must be 21 years of age or older (state cannabis law requirement) - Reliable transportation and punctuality - Ability to lift up to 50 pounds - Ability to stand and move throughout the facility for extended periods - Ability to work days, nights, weekends, and holidays as required Preferred Qualifications: - Experience in hospitality, cannabis retail, or operational leadership preferred - Strong comfort with systems, reporting tools, and process improvement - Professional communication skills across departments - Strong organizational skills and attention to detail - Ability to work independently with accountability and follow-through - Comfort operating in a fast-paced, evolving environment Required Skills: Cannabis retail, Budtending, ID verification, Transaction processing, Inventory management, Hospitality service, Compliance with cannabis regulations Benefits: Plus tips ($6-$12 per hour), Eligible to participate in the tip pool when scheduled in Retail or Lounge shifts.