Customer Service Rep

Summary: Service Partners is an industry leader in energy-efficient insulation and building material products. The Customer Service Rep will be the key customer contact for the branch, providing order support and product information while working closely with various teams to ensure a smooth order fulfillment process. Responsibilities: - Ability to maintain a positive rapport with customers, providing world class service - Exemplary customer service skills, analytics and problem- solving skills - Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements - Any other duty, task, or responsibilities as assigned Required Qualifications: - Minimum of 18 years of age - If operating a vehicle for company purposes, a valid driver's license is required - 1- 2 years of experience in a customer service role - Ability to perform basic math calculations - Personable, enthusiastic and engaging personality - Excellent communication skills, both verbal and written Required Skills: Order Processing Benefits: Competitive Compensation, Medical, Dental and Vision, Strive Wellness Program, 401(k) Matching, Paid Holiday and Paid Time Off (PTO) for all positions, AssuredExcellence®: minimal to no cost medical care and prescription drugs, Flexible Spending Accounts (FSA): Healthcare and Dependent care, Health Spending Account (HSA): with employer contribution, Life & Disability Insurance, Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc., Employee Referral Bonus, Paid Military Leave, Tuition Reimbursement, Length of Service Award