Bilingual Medicare Sales & Retention Agent (BCCA082426)

Summary: SelectQuote Insurance Services is a company dedicated to helping customers protect their loved ones through various insurance products. The Bilingual Medicare Sales & Retention Agent will engage in cross-selling and retention by making outbound calls to policyholders, ensuring customer satisfaction and guiding them through plan benefits. Responsibilities: - Agents make outbound phone calls to newly enrolled and existing policyholders to ensure customer satisfaction and guide members through utilization of plan benefits - This department focuses on post sale calls throughout each division to current policy holders, agents have the ability to enjoy a work/life balance outside of a traditional sales role Required Qualifications: - Fluent in both English and Spanish (writing, reading, and speaking) - Prolonged periods of sitting at a desk and working on a computer - Hardwired high speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps. If you do not currently have this, you will be required to upgrade prior to the start date - High school diploma or GED required - Ability to complete AHIP certification and additional onboarding requirements by a given deadline Preferred Qualifications: - Recent insurance or call center experienced preferred - Sales experience beneficial but not required Required Skills: AHIP Certification, Insurance Knowledge, Call Center Experience, Sales Experience, Technology Skills, Coachability, Positivity, Bilingual English, Spanish Benefits: Paid training!, Medical, Dental, Vision, Voluntary short-term disability, Company-paid long term disability, Company-paid life insurance, Accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, Discretionary profit sharing, Paid time off, Floating holidays, Paid maternity leave, Paid parental bonding leave, Tuition reimbursement, Other paid leaves vary based on work location