High-visibility role with direct executive access and meaningful decision-making authority
Mission-driven work at the intersection of clinical care and technology solutions
Fully remote, full-time position
Competitive compensation and benefits
Opportunity to build product solutions in a growth-stage company

You understand clinical workflows well enough to ask the right questions and product well enough to turn the answers into something buildable
You write user stories and acceptance criteria that development teams can execute with minimal clarification
You are organized, follow-through is a point of pride, and you don't let things fall through the cracks
You're comfortable in a Scrum environment and know the difference between being a Scrum Master and being a Product Owner and can do both when needed
You've worked alongside external or offshore development teams and know how to give direction clearly across distance and time zones
You are a strong written communicator and leave every meeting with documented next steps, and people trust your notes
You're energized by environments that are still figuring themselves out, not intimidated by them
You know when to ask for help and when to make the call — and you do both at the right times

Translate clinical pharmacy workflows across care coordination, medication therapy management, and adherence programs into structured, actionable product requirements
Partner with clinical leadership to define and validate customer-facing and clinician-facing feature behavior
Serve as the voice of the customer and clinical end-user in all product and technology decisions
Maintain a well-groomed, prioritized backlog at all times where stories ready for sprint should never be a blocker
Validate that delivered features meet clinical and operational intent before release; own the UAT coordination process

Own the end-to-end product lifecycle: discovery, requirements definition, prioritization, acceptance criteria, and post-release validation
Write and maintain user stories, epics, and functional specifications sufficient for development teams to execute without ambiguity
Establish and enforce a User Acceptance Testing (UAT) gate prior to production deployment
Own the product roadmap and communicate prioritization rationale clearly to the CPTO, CEO, and cross-functional stakeholders

Lead sprint ceremonies: sprint planning, daily standups, retrospectives, and sprint reviews
Maintain a healthy, well-groomed backlog with clear prioritization and up-to-date acceptance criteria at all times
Drive accountability for velocity, sprint commitments, and delivery predictability across internal and vendor teams
Establish and track metrics for product delivery health (cycle time, defect escape rate, UAT pass rate, deployment frequency)

Serve as the primary requirements interface for external engineering vendors, reducing dependency on tribal knowledge
Collaborate with the Director of Engineering on integration requirements, data flows, and platform constraints
Facilitate requirements alignment sessions with clinical, operations, and engineering stakeholders; produce written output for every session

5-7+ years of product management experience, with at least 5 years in a healthcare or clinical technology environment
Direct working knowledge of clinical pharmacy, care coordination, or medication management workflows
Demonstrated experience as a Product Owner in a Scrum/Agile environment, including backlog ownership, sprint planning, and release management
Ability to write precise, unambiguous user stories and acceptance criteria without coaching
Experience working with external development vendors; ability to provide direction and hold vendors accountable to commitments
Strong written communication skills as this role produces documentation as a primary work product
Familiarity with HIPAA compliance requirements and their implications for product design and data handling

Background in clinical pharmacy, digital health, or clinical coordination — or equivalent product experience in a PBM, MTM, or care management context
Experience with health plan or payer-side technology products
Exposure to SOC 2 or HITRUST compliance environments
Distinct experience in product management SDLC processes and roadmapping
Familiarity with clinical pharmacy platforms, MTM platforms, or medication management systems
Experience in a growth-stage company; comfort with ambiguity and building process from scratch
Certified Scrum Product Owner (CSPO) or equivalent certification preferred

We are an equal opportunity employer. We welcome and encourage all qualified candidates to apply.

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Senior Product Manager