Maintenance Administrator

Summary: Sares Regis Group is a privately held real estate development, investment and management firm focused on commercial properties and multifamily communities. They are seeking a Maintenance Administrator to greet guests, manage communications, and maintain a professional image for their property. Responsibilities: - Greets visitors and vendors, and directs them to the appropriate staff person or assigned job duty; answers telephone calls, takes, retrieves, and communicates messages; records and distributes service order requests; sorts and distributes mail; assists in creating and distributing resident communications; maintains appropriate logs and data input - Reads, follows, and implements the company and employee handbooks, property policy manuals, and any other governing documents - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully - Maintains professional and calm demeanor while managing difficult situations; focuses on solving conflict; maintains confidentiality; flexible and a good listener - Speaks clearly and persuasively; participates in meetings. Writes clearly and informatively; produces accurate and grammatically correct documents; able to read and interpret written information - Demonstrates knowledge of fair housing law - Remains tactful and focused under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for actions; maintains confidentiality Required Qualifications: - 1 year of related experience and/or training; and proven ability to pass fair housing exam - Ability to read and interpret procedure manuals, safety manuals, lease agreements, technical procedures and governmental regulations - Ability to write routine reports and correspondence - Effectively present information and respond to questions from groups of managers, clients, customers, and the general public - Must have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD - Ability to interpret a variety of instructions in written, oral, diagram, or schedule form - Ability to work with customers in a professional manner - Current driver's license and auto insurance Required Skills: Fair housing law, Microsoft Outlook, Microsoft Excel, Microsoft Word, Property operations software, Report writing, Procedure manual interpretation Benefits: 401(K) match, Rental incentive and renewal compensation, Bonuses, Rental discounts depending on location, Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual, Sick time accrual is provided in accordance with law