Business Office Manager

Position Purpose:

Essential Functions of Position: 

• Responsible for management, oversight, and completion of billing process consistent with company policies, procedures and standards.
• Manages and oversees business office functions in records, accounting, billing, accounts payable, and accounts receivable, inventory and supply management.
• Directs billing functions, including accurate invoicing of all client services. Ensures reimbursement from governmental payers, insurance 9ompanies, client's or client representatives in compliance with company standards.
• Ensures all bills are paid in a timely an accurate manner.
• Monitors services provided will be reimbursable (monitors tile levels, applied incomes, etc.)
• Manages the Petty Cash/Credit Card Payments. 
• Maintains all required and appropriate, logs.
• Consults with department heads to resolve errors in accounts.
• Reconciles accounts and provides financial reports to Administrator upon request.
• Tracks census, census summary report, and obtains 24-hour nursing report from charge nurse.
• Interacts with the general public, visitors, families and residents.
• May act in an administrative capacity if so, designated in the absence of Administrator.
• Receives and receipts payments in an accurate and timely manner. Records the details of financial transactions in appropriate journals and ledgers. Summarizes and balances entries recording on individual journals and ledgers.
• Receipts, posts, and maintains accurate individual resident trust ledgers to meet Federal and State regulations. Reconciles to bank statements.
• Maximizes office productivity through proficient use of appropriate software applications.
• Formulates procedures for systematic! retention, protection, retrieval, transfer, and disposal of personnel and resident financial records.
• Understands and adheres to the guidelines of "Residents Rights".
• Performs additional duties as assigned.
  1. Process insurance claims to various types of insurances and self-pay patients
  2. Research and communicate with insurances and third parties regarding claim denials
  3. Make necessary billing/coding corrections and refile denied claims for reprocessing
  4. Process and post patient payments
  5. Answer patient inquiries regarding account status
  6. Identify, research and resolve patient billing issues
  7. Contact patients regarding collections of past due account balances
  8. Work with patients to establish self-pay arrangements and payment plans
  9. Review and research bad address files
  10. Assist with provider insurance credentialing duties
  11. Assist with Sliding Fee Scale application and audit processes
  12. Assist with reports to maintain federal funding as requested
  13. Participate is staff meetings and other meetings as instructed
  14. Adhere to the Mission and Values of SFCC.
  15. May be asked to perform other duties that align with mission, including but not limited to participation on clinical committees, providing education, Quality Review and/or other activities.

  Education / Requirements:

  1. Excellent communication skills
  2. Attention to detail
  3. Computer knowledge
  4. Medical Terminology
  5. Experience in coding and charge entry

Education / Requirements:

1. A minimum of two years college required with emphasis on accounting and business. Must have 3 plus years business office experience. Must have working knowledge of bookkeeping or accounting principles, preferably in a healthcare setting to include Medicare, Medic id and third-party billing.