Senior Commercial Finance & Revenue Operations

companyDescription At Sana Commerce we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths. It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that allows you to take ownership of your career. At Sana Commerce, we’re looking for a Project Manager to lead multiple SaaS and customized projects, ensuring strong control over timeline, budget, and scope while proactively managing risks and change. This role acts as the primary point of contact for internal teams, customers, ERP partners, and leadership, independently handling escalations and aligning expectations. Success means driving executive engagement, maintaining clear communication, and keeping stakeholders focused on delivering measurable business value. Who we are: Champions of Our League. "We deliver lasting success, balancing quick wins and long-term value." We take pride in our unique product and extensive B2B knowledge and continuously strive to improve. No matter our role, we bring value every day, helping our customers and partners succeed. Supercharge Our Customers. "We’re revolutionizing B2B commerce together, helping our customers to lead and succeed." Our customers are at the heart of everything we do. We go beyond solutions, providing the tools and support they need to grow. Determined to Grow. "We embrace challenges, growing and raising the bar for ourselves and our industry." We take on challenges, seek feedback, and keep learning. Every setback is a chance to improve and move forward. Bold Together. "We dare to be bold because we have each other’s back." We collaborate across teams and time zones, challenge the status quo, and support each other to achieve the best outcomes. jobDescription What you’ll be doing: Own and optimize Deal Desk processes, including deal structuring, approvals, and automated order confirmations in Salesforce CRM and DealHub Define and enforce commercial policies (discounting, billing terms, and deal profitability) in close alignment with Finance Manage end-to-end subscription lifecycle events (amendments, renewals, cancellations, and partial churn) with strong financial governance Lead commission and incentive management, including plan design, calculation, reporting, and audit readiness in partnership with Finance, Legal, and HR Drive Order-to-Cash (O2C) optimization by standardizing and automating workflows across CRM, billing, and financial systems Identify and implement automation opportunities to reduce manual work, improve accuracy, and scale operations Act as a key partner to Finance, ensuring accurate data flows, forecasting support, and alignment on revenue recognition and reporting qualifications What you’ll bring: 5+ years of experience in Deal Desk, Revenue Operations, or Commercial Operations Strong experience with CRM and CPQ systems (e.g., Salesforce, DealHub) Proven track record in subscription lifecycle management Experience with commission planning and execution Able to work hybrid in our office in Medelllin (3 days in office) Strong analytical mindset with attention to detail and process discipline Hands-on mindset with the ability to act as a gatekeeper between the commercial organization and company guidelines Ability to work cross-functionally with Sales, Finance, Legal, and Tech Excellent communication and stakeholder management skills additionalInformation #LI-JS1 #LI-Hybrid