Member Assist Cart Attendant

Summary: Sam's Club is looking for individuals who take pride in their work to join their team as Member Assist Cart Attendants. In this role, you will ensure a positive shopping experience for members by maintaining a clean parking lot, assisting with purchases, and providing exceptional customer service. Responsibilities: - Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services - Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management - Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness - Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices - Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback Required Qualifications: - You thrive in fast-paced environments - You're a multi-tasker at heart - You keep member satisfaction as your top priority - You can stand for long periods of time while assisting members quickly and accurately - You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence Required Skills: Customer Service Benefits: Health benefits include medical, vision and dental coverage, Financial benefits include 401(k), stock purchase and company-paid life insurance, Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting., Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more., Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.