Ryder System, Inc.→
Warehouse Customer Service Representative
Entry LevelOn-site
Location
Etna, OH
Salary
$46k–$46k/yr
Experience
Not specified
Posted
1 day ago
Skills
salesinventory managementpurchase order generationwarranty management
Job Description
Summary: Ryder System, Inc. is a leading logistics company that provides supply chain solutions to Fortune 500 businesses and startups. They are seeking a Warehouse Customer Service Representative who will be responsible for ensuring a great customer experience, handling rental sales, managing inventory levels, and resolving customer inquiries and complaints.
Responsibilities:
- Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers’ expectations. Execute customer communication protocol
- Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers
- Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands
- Workflow management: enhance productivity through effective scheduling and planning
- Generate purchase/repair orders and maintenance of files
- Parts management: contribute to cost containment through inventory planning and warranty
- Ensures compliance with all company, local, state, federal and other regulatory agencies policies
- Performs other duties as assigned
Required Qualifications:
- H.S. diploma/GED required
- One (1) year or more in sales and/or customer service required
Required Skills: Sales, Inventory management, Purchase order generation, Warranty management
Benefits: Medical, Dental, Vision Benefits start at 30 Days, 401 (K) Savings Plan with a company match, Discounted employee stock purchase options, Quality employee discounts that actually save you money on tools, cars, appliances, travel and more, All major holidays paid and Paid time off within your first year, Up to 12 weeks paid maternity leave, Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Benefits
Medical, Dental, Vision Benefits start at 30 Days
401 (K) Savings Plan with a company match
Discounted employee stock purchase options
Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
All major holidays paid and Paid time off within your first year
Up to 12 weeks paid maternity leave
Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.