Manager - High Risk Client Management

Manager - High Risk Client Management Location: TORONTO, Ontario, Canada Job Description Job Description What is the opportunity? A new and exciting opportunity has arisen to join the Global Anti-Money Laundering (AML) Compliance department as Manager on the Capital Markets, High Risk Client Management (HRCM) team. Reporting to the Senior Manager, Capital Markets, HRCM, you will make core risk decisions related to the identification, review, management, and escalation of higher risk existing and prospect clients. You will be conducting Enhanced Due Diligence (EDD) of high risk clients to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach. The Manager, HRCM, will assist in the identification, confirmation, management, quality assurance checks, and approval process for the periodic or on-boarding reviews, as required. The Manager, HRCM, will also be committed to on-going professional development, to ensure that individual and collective team knowledge is current and comprehensive so that outcomes, including decisions and recommendations, are based on a thorough understanding of risk involved, and are made in the context of AML / CTF regulatory requirements. Please note: this is a Full Time position which includes the option of working Canadian holidays to support international teams with the possibility of flexible coverage. What will you do? Prioritize and manage HRC EDD risk assessment workflow and ensure that the Global Standards for Client Risk Management (CRM) are executed consistently. Manage the execution of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory timeframes are met. Help individuals and teams achieve high performance through building capabilities and effective coaching and performance management. Provide candid and actionable feedback to achieve outcomes through regular check-ins to support the Growth mindset and a focus on living RBC values. Ensure assigned work is reviewed and completed within appropriate timelines and set benchmarks and that quality assurance feedback is understood and applied. Work with business partners and stakeholders to ensure that all issues/reviews are escalated appropriately within defined timelines and in accordance with RBC’s policies and procedures. Communicate and follow up with business partners and stakeholders to obtain required information to ensure reviews / reports are completed within a timely manner. Provide feedback to the Senior Manager where gaps are identified regarding processes in order to ensure adherence to compliance with AML / CTF legislation, policies, and procedures. What do you need to succeed? Must-have 2+ years of strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC’s financial services for money laundering and terrorist financing Knowledge of and/or experience in AML Compliance, Financial Crimes investigations with working knowledge of AML compliance requirements and regulations for CAN, US, Caribbean, UK & APAC Skilled in Microsoft Office Outlook, Excel, Word applications Post-secondary education or equivalent experience Nice-to-have Some management experience. CAMS designation What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Excellent exposure to communicate with various business partners and stakeholders within other platforms as appropriate Opportunity to obtain hands-on experience throughout your role Working with an exciting, close-knit, supportive & dynamic group Opportunity to collaborate with other business segments within the bank Excellent career development and progression opportunities A comprehensive Total Rewards Program including bonuses and flexible benefits Competitive compensation Job Skills Anti Money Laundering Training, Business Perspective, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Process Management, Strategic Thinking Additional Job Details Address: 20 KING ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: GROUP RISK MANAGEMENT Job Type: Contract (Fixed Term) Pay Type: Salaried Posted Date: 2026-05-19 Application Deadline: 2026-06-03 Note:Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.