Floral Clerk

Summary: Roche Bros. Supermarkets is a retail company specializing in grocery and floral products. They are seeking a Floral Clerk to receive and stock floral merchandise, maintain product quality, and provide excellent customer service. Responsibilities: - Receive and stock a variety of floral merchandise on shelves and displays in a careful, neat and expedient manner - Ensuring that all product is fresh, rotated, well stocked, and eye appealing for our customers while maintaining great customer service - Handle each customer transaction in a courteous, friendly manner, and go out of your way to satisfy any request for assistance - Commit to the “Golden Rule” while working with all associates to build a strong floral team - Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO) - Be knowledgeable about floral products and offer suggestions for plant care and floral arrangements, along with having the ability to locate the information if not readily available - Place customer special orders in person and over the phone - Design and put together floral arrangements for all occasions and gift wrap bouquets for customers. Record any and all flowers used on the inventory sheet - Make arrangement/plant upgrade bows for the season - Participate actively on the control of shrink by keeping accurate records of product dumped, lost, or damaged, and minimizing waste on product and supplies - Order necessary variety; receive, process (under 18 restrictions apply), display, rotate and store product deliveries to assure quality control - Keep all floral merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out) - Ensure that all product is accurately priced, and that it scans at the register - Keep back room/supply area, coolers and display cases organized and clean - Perform proper plant care maintenance for both inside and outside product (i.e., watering and trimming foliage and blooms on potted plants, etc.) - Perform water changes for cut flowers on scheduled days - Present favorable impression in dress, personal hygiene and business attitude - Practice the “Cleaner’s Creed” and proper sanitation procedures - Exercise proper safety practices when lifting or moving product, and operate department equipment and tools (under 18 restrictions apply) - Keep sales and work area mopped, swept clean, orderly, and free from safety hazards; report any hazards to management - Assist with the daily inventory - Inflate balloons and hang up signs - Decorate the department to fit the current season - Monitor the cooler and display cases for correct temperature to assure product quality - Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement - Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department - Other duties assigned by management Required Qualifications: - Must be 16 years of age - Must be self-motivated, able to work independently - Must be able to read, write, speak, and understand English, with the ability to follow instructions - Ability to work a schedule based on the business needs of the store location - Authorized to work within the U.S Required Skills: Floral Arrangement, Inventory Management, Plant Care, Pricing Products, Operating Helium Tank, Using Flower Clippers, Using Flower Stem Cutter, Operating Pricing Gun