Associate, Administrative Support

Summary: Road Scholar is the nonprofit world leader in educational travel for older adults, dedicated to inspiring adults to learn and travel. The Associate, Administrative Support role involves providing administrative and operational support to the Programs Department leadership team, focusing on planning meetings, communications, and special projects. Responsibilities: - Supporting AVPs and Senior Directors with administrative activities across all Programs teams to ensure efficiency and compliance with Road Scholar policies - Identifying areas within their own function where support is needed, working independently and with managers to problem solve - Planning and Organizing in-person department meetings, conferences, and events, including booking venues, arranging catering, and preparing materials - Leading virtual meetings; agenda support, providing organized and detailed meeting notes that follow professional communication standards, and recording to meeting attendees - Independently managing assigned tasks and projects; making independent decisions within established guidelines and departmental policies - Preparing and distributing department correspondence, memos, and reports as needed - Regularly maintaining, auditing, and updating department databases, records, and filing systems - Booking and managing travel arrangements for department team members - Collaborating with Administrative Manager for budget support - Tracking new hires and team changes and report out monthly - Supporting sustainability, mobility, and staff travel support, and other initiatives as assigned - Assisting with special projects as assigned Required Qualifications: - Bachelor's Degree preferred or equivalent experience - Organized professional with 1-3 years relevant administrative experience - Demonstrated ability to manage highly confidential information - Must exhibit the skills to collaborate with and achieve actionable results through others, the ability to manage by influence, gaining cooperation of others, and the capability to interact within all levels of the organization - Ability to independently manage projects and special assignments that require cross-functional collaboration; monitoring progress; and problem-solving - Strong oral and written communication and interpersonal skills, professionalism, and positivity, in a public facing role, with comfort interacting and supporting individuals of a variety of backgrounds - Strong organizational and time management skills and impeccable attention to detail - Advanced Microsoft Office and Zoom skills required - Must have the ability to work from home with internet connection and direct connect via ethernet cable - Remote office setting. Will spend an extended period of time sitting and using a computer. May also spend extended time on the telephone or operating other office machines requiring eye-hand coordination and finger dexterity - Demonstrate an understanding of sustainability principles and actively incorporate environmentally responsible practices into your approach Preferred Qualifications: - Event management experience preferred - Familiarity with Salesforce, Citrix, Survey Monkey, Confluence and Sharefile preferred - Commitment to the mission of Road Scholar Required Skills: Event management, Advanced Microsoft Office, Zoom Nice-to-Have Skills: Sustainability principles, Salesforce, Citrix, Survey Monkey, Confluence, Sharefile Benefits: Medical, Dental and Vision Insurance, 20 days PTO annually, Paid shutdown between Christmas and New Years!, Ability to work remote!, Paid Holidays (14), Retirement Plan with a company match up to 5%, Identity Protection, Unlimited On-line Training through Linkedinlearning.com