Revalize→
Junior Implementation Consultant
Entry LevelRemote
Location
Poznań, Greater Poland, Poland
Salary
Not listed
Experience
No experience required
Posted
Today
Job Description
companyDescription
At Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in sector-specific software solutions that help manufacturers optimize revenue operations through design applications, engineering simulations, product selection, CPQ, PIM, visualization, and data analytics.
Headquartered in Jacksonville, FL, we serve over 8,000 customers across the globe.
Revalize is a portfolio company of TA Associates.
jobDescription
As an Implementation Consultant you will work with project managers and business analysts to deliver implementation projects and facilitate mentoring sessions for customers. An Implementation Consultant also responds to ad hoc customer requests, working directly with the customer to provide subject matter expertise and guidance on the project implementation. Implementation Consultants must manage multiple tasks simultaneously and document troubleshooting steps and problem resolution in a clear and concise manner. Daily activities will include analyzing, designing, and delivering solutions specific to customers’ products, services, pricing, business rules, and selling process objectives.
Responsibilities:
Contribute to the Professional Services team by providing excellent customer service and support
Execute on project implementations
Review, analyze, and evaluate customer business requirements and solution objectives
Engage AI in daily activities
Participates in ongoing implementation team decisions and internal projects
Writes detailed steps required to develop or modify applications
Lead implementation specific activities and conduct meetings with new and existing customers
Input issues and case data into customer facing and internal issue tracking applications
Work with other Professional Services team members to support customer needs
Communicate with internal Product Development team members for technical support needs
qualifications
Both German and English speaking skill
B.A. or higher in a related field
AI familiarity
Technical aptitude and ability to quickly learn new software
Familiarity with PLM/PDM products
Experience in an agile software development environment using JIRA and documenting user stories
Strong analytical and technical background
Excellent problem solving, research and analysis, technical, and leadership skills
Ability to effectively and efficiently deal with multiple projects, conflicting timelines, and changing priorities
Must be highly organized and work well under pressure
Must be able to work independently, as well as, under supervision
Must be willing to accept responsibility and show good judgement, initiative, and resourcefulness
Must value working in a collaborative environment
additionalInformation
All your information will be kept confidential according to EEO guidelines. Qualified applicants will be asked to complete a 30-minute online assessment to be sent out via email.
Revalize designates standard working hours as 8:00 am to 5:00 pm Eastern Time (ET) for employees based in the United States and 08:00 to 17:00 Central European Time (CET) for employees operating within the EMEA region.
Qualified applicants will be asked to complete a 30 minute online pre-employment assessment as part of the recruitment process.