Ticket Office Clerk

Summary: Brigham Young University (BYU) is a leading higher education institution committed to faith and student service. The Ticket Office Clerk role involves supporting ticket sales and providing customer service for campus events, primarily through phone and online interactions, with additional responsibilities during in-person events. Responsibilities: - Sell tickets and assist customers with online purchases for athletic and fine arts events - Provide friendly, professional customer support via phone, email, and text - Work event shifts that include in-person customer service and ticket sales - Enjoy working with people and delivering excellent customer experiences - Think logically and solve problems efficiently - Maintain a flexible schedule, including office shifts between 9:30 a.m. and 5:00 p.m. and evening event hours - Work at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during events Required Qualifications: - A firm commitment to the mission of BYU - Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend Preferred Qualifications: - One year of box office experience Benefits: Employee assistance program, available to the employee and all members of their household, Access to the library, Free on-campus parking, Free UTA pass, Discounts at the BYU Store and for many events at BYU