Seasonal Tasting Room Associate - FFV

Summary: Treasury Wine Estates (TWE) is one of the world’s largest wine companies, and they are seeking a Seasonal Tasting Room Associate at Frank Family Vineyards. The role involves providing exceptional customer service, hosting wine tastings and tours, and assisting with various site activities to create a memorable experience for guests. Responsibilities: - Set-up and host wine tastings and tours for guests - Provide world class customer service to site visitors - Assist in events, private dinners and various site activities - Assist with restocking, inventory, wine packing and floor upkeep - Register operations, retail sales and wine club promotions - Follow site policies and procedures - Complete projects and other duties as directed by Retail Sales Manager Required Qualifications: - You must be 21 years of age - You have some experience in retail sales or a similar hospitality setting - Exemplary customer service skills required - You have strong presentation skills with the ability to relay knowledge of wines and wine production - You are dynamic with a positive attitude - You have a clean professional appearance, and you excel at teamwork and interactions - Knowledge of food and wine, the wine industry, Napa and Bay Area restaurants - Must be able to lift 50 lbs. (a case of wine) - This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings Preferred Qualifications: - Wine industry and/or tasting room experience is highly desired but not required Required Skills: Retail Sales, Wine Knowledge, Food and Wine Industry Knowledge Benefits: Flexibility, Rewards and discounts, Health and wellbeing initiatives