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Sales Associate I
Entry LevelOn-site
Location
Edinburgh, IN
Salary
Not listed
Experience
Not specified
Posted
1 day ago
Skills
sales experienceluxury retailpos operationmobile posclientelingsocial medialive-stream shoppingvideo demosdata acquisitionfashion trends knowledgedrive for results
Job Description
Summary: Coach is a global fashion house that is part of the Tapestry portfolio, committed to innovation and inclusivity. The Sales Associate will serve as a brand ambassador, providing personalized shopping experiences and supporting daily store operations to drive sales and brand loyalty.
Responsibilities:
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs
- Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently (purchases, returns, exchanges, online pickups)
- Support inventory cycles: receive shipments, stock shelves, and manage product movement
- Assist teammates in functional areas as required
- Foster a collaborative, trust-based environment; encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor
Required Qualifications:
- 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered
- Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets
- Strong English proficiency
- Ability to work in a fast-paced environment
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom
Preferred Qualifications:
- Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills
- Strong English language proficiency. *(for EU)*
Required Skills: Sales Experience, Luxury Retail, POS Operation, Mobile POS, Clienteling, Social Media, Live-Stream Shopping, Video Demos, Data Acquisition, Fashion Trends Knowledge, Drive for Results
Benefits: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Benefits
Medical insurance
Dental insurance
Vision insurance
401 (K)
Paid Paternity and Maternity leave
Commuter Benefits
Disability insurance
Tuition assistance