Retail Supervisor - Part Time (Norfolk)

Summary: PUMA is a leading athletic brand, and they are seeking a Retail Supervisor to provide high standards of customer experience in their Norfolk store. The role involves achieving sales goals, managing payroll, and ensuring compliance with operational standards. Responsibilities: - Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards - Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service - Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers - Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager - Responsible for handling and processing incoming and outgoing merchandise - Required to comply with all Policies & Procedures, operational core competencies and key accountabilities - Responsible for maintaining a safe, healthy and compliant working and shopping environment - Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position Required Qualifications: - 1 – 2 years' experience in a customer service-oriented retail environment - Demonstrated ability to reason through complex issues - Strong team player - Excellent communication skills - Ability to learn quickly - Computer skills, basic know-how about MS Office programs, and retail software - The ability to constantly walk and move about is required - Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision - Ability to lift/carry, push/pull up to 30 pounds regularly - Required to comply with all Policies & Procedures, operational core competencies and key accountabilities - Responsible for maintaining a safe, healthy and compliant working and shopping environment - Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position Required Skills: Retail Software, Microsoft Office Benefits: Bonus, Benefits