Rental Agent

Summary: Budget Rent A Car of Utah is a family-owned and operated car rental franchise that has been in business for over 45 years. They are currently hiring a Rental Counter Sales Agent responsible for providing excellent customer service and assisting travelers with renting vehicles while ensuring a smooth rental process. Responsibilities: - Greet customers warmly, answer questions, and assist with the car rental process from start to finish - Promote upgrades to a more premium car. Advising customers on protection product services and additional services to enhance the customer experience - Prepare rental contracts, verify customer information, and ensure compliance with company policies and legal requirements - Address and resolve customer inquiries, complaints, or issues efficiently and professionally - Conduct vehicle inspections before and after rentals, documenting any existing damage and ensuring vehicles are clean and ready for next customer - Provide customers with information on vehicle options, features, and pricing - Maintain the cleanliness and organization of the rental counter and surrounding area - Keep accurate records of transactions, inventory, and customer interactions Required Qualifications: - High school diploma or equivalent required - Previous experience in sales, customer service, retail, hospitality, or within the car rental industry is ideal - Must work weekends - Ability to work independently with minimal supervision - Excellent communication and interpersonal skills - Ability to handle stressful situations calmly and efficiently - Valid driver's license with good clean driving record (no more than 2 incidents/accidents in last 3 years); if under 21 must have clean driving record and have had a drivers license for 2 years - Must be 18 years of age and legally authorized to work in the United States - Hiring is contingent on passing a complete background check and drug screen Required Skills: Sales, Vehicle inspection Benefits: Health, dental, and vision insurance, Paid time off and holidays, 401(k) with company match