Part-Time Retail Ambassador - Larchmont

Summary: Rothy's is committed to transforming plastic bottles into stylish, sustainable products. The Retail Ambassador will represent the brand on the sales floor, delivering exceptional customer experiences and supporting a welcoming store culture. Responsibilities: - Deliver the Rothy’s Experience to every customer—a best in class service experience rooted in Rothy’s values—consistently embodying the brand through presentation, communication, and product expertise - Drive personal sales and results and contribute to team goals - Create lasting relationships with our customers by engaging in strong clienteling practices - Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behavior - Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness - Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance Required Qualifications: - 18 years of age or older - Strong communication skills and the ability to build genuine customer connections - A passion for service and the drive to achieve personal and team sales goals - Willingness to support operational tasks as part of the team - Availability to work at least 16 hours/week, either 3 Peak Days (Friday, Saturdays, Sundays + Holidays) OR 2 Peak Days (Friday, Saturdays, Sundays + Holidays) + 2 Non-Peak Days (Mondays - Thursdays) - Ability to stand/walk an entire shift - Ability to lift, push carry or otherwise move up to 25 lbs - Ability to frequently bending, reaching, stretching, and safely use ladders and step stools - Ability to uphold Rothy's Experience by following our dress code, including wearing Rothy's shoes during every shift Preferred Qualifications: - Previous retail or customer service experience preferred Required Skills: Retail Sales, Clienteling, Visual Merchandising, Store Operations Benefits: Wellness and Commuter Programs, PTO and Wellbeing Time, Employee Discount Program