Optical Administrator (Part Time)

Summary: VSP Vision Care is a leading vision benefits company, and they are seeking a part-time Optical Administrator. The role involves delivering exceptional customer service, fostering customer retention, and ensuring accurate eyewear fittings and prescriptions. Responsibilities: - Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction - Drive profitable store sales by fostering a customer care culture through practicing and using effective retail sales skills utilizing the Total Customer Experience Model - Develop professional business relationships with other Associates, Host, and Doctor - Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames, including but not limited to the following: - Utilizing optical prescription, evaluate prescription in conjunction with customer's visual requirements - Recommend specific lenses, lens coatings, and frames to suit customer needs - Assist customers in the selection of frames and coordinate frames with optical measurements and prescription - Conduct measurements of bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools - Ensure high quality through accurate measurements, correct pricing, and realistic delivery time quotes - Maximize Managed Vision Care relationships and sales opportunities as measured by: - Effective plan administration and local service - Improvements in average transaction - Locally initiated plans - Assist with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives - Ensure positive and productive host relationships through Host participation, support, and satisfaction measured by Patient Satisfaction Surveys - Other duties as assigned by Optical Manager Required Qualifications: - If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an optician - Ability to sell through use of sales skills and accountability for sales results - Experience and results with a retail or customer service establishment - Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships - Success in store merchandising and attention to detail - Minimum of 1-2 years of experience in related field Required Skills: Optical Prescription Evaluation, Lens Fitting and Adaptation, Optical Measurements, Sales Skills, Retail Merchandising, State Optician Licensure or Certification Benefits: Eligible bonuses and commissions