Associate Regional Business Consultant

Summary: Kafene is revolutionizing the lease-to-own space, making it accessible to everyone through cutting-edge AI and machine learning. The Associate Regional Business Consultant is an entry-level Account Management role focused on merchant onboarding and driving program adoption across a defined territory. Responsibilities: - Merchant Relationship Management: Own an assigned portfolio of merchant accounts within the territory, conduct regular field visits to build relationships with store managers and staff, and serve as the day-to-day point of contact for merchant needs while building trust and rapport - Onboarding and Training: Execute new merchant onboarding and in-store training, drive applications and reinforce adoption behaviors all with urgency after onboarding - In-Store Execution: Conduct purposeful, high-quality store visits focused on execution and reinforcing high performance, identify gaps and provide real-time coaching to improve application volume and conversion - Performance Monitoring: Monitor account-level performance against territory quota, identify underperforming merchants and execute corrective action plans - CRM Discipline: Log all store visits and merchant interactions, document observations, actions taken, and clearly defined next steps in HubSpot to maintain accurate territory records - Collaboration and Field Alignment: Work closely with Senior Account Managers to set territory priorities and account focus, coordinate with cross-functional internal sales partners and support broader regional initiatives and execution strategies Required Qualifications: - Ability to work in a field-based environment under structured leadership oversight - 1-2 years of experience in retail, sales, or customer-facing roles - Valid driver's license and reliable transportation - Strong relationship builder with a demonstrated ability to communicate effectively - A problem-solver who takes initiative, adapts quickly, and thrives in a fast-paced, evolving business environment - Someone who builds relationships with ease and communicates effectively across teams and stakeholders - Highly organized, detail-oriented, and someone who always follows through on commitments Preferred Qualifications: - Experience in retail, lease-to-own, or consumer financing environments is a huge plus, but not required - Familiarity with CRM tools such as HubSpot or Map My Customers - Prior field sales or account support experience Required Skills: Merchant Relationship Management, Merchant Onboarding, In-store Training, CRM Tools - HubSpot, Field Sales, Account Management, Retail Sales, Customer-facing Sales Benefits: We prioritize your well-being by covering 80% of medical, dental, and vision insurance costs, including coverage for your spouse, children, and other dependents., Begin planning for your future from day one with our 401 (k) plan., We understand the importance of work-life balance. That's why we offer flexible paid time off days starting from day one of your employment.