Associate Enrollment and Billing Representative

Summary: Highmark Health is a healthcare company that focuses on providing membership and billing services. The Associate Enrollment and Billing Representative will be responsible for managing enrollment and billing activities, resolving discrepancies, and maintaining membership data for clients and members. Responsibilities: - Communicate effectively with internal and external contacts to promptly resolve discrepancies in membership and billing information and to promptly provide accurate responses to written, telephone and online inquiries - Process and maintain membership data. Manage multiple production oriented tasks and responsibilities - Perform various billing, accounts receivable, and reconciliation activities - Create and distribute membership/billing materials and communications to clients/members - Ensures acceptable service levels, metrics, and/or other performance guarantees are met - Conduct research to ensure issue resolution - Other duties as assigned or requested Required Qualifications: - High school diploma/GED - 0-1 years of experience - Experience using Microsoft Office Applications - Experience in Billing/Enrollment and/or Customer Service Preferred Qualifications: - Associates or Bachelor's degree in business or a related field - Prior finance related experience - Prior healthcare industry experience - Prior Enrollment and Billing experience Required Skills: Microsoft Office, Billing, Enrollment, 10-key data entry, Basic accounting, Issue resolution