Admissions Associate - PT

Summary: Museum of Glass is a premier contemporary art museum located in Tacoma, Washington. They are seeking an Admissions Associate responsible for welcoming visitors, selling memberships and admission tickets, and ensuring a positive overall Museum experience. Responsibilities: - Provide a warm welcome and orientation to visitors, offering to sell or renew Museum memberships, explain and sell tickets for all Museum events and venues. Provide up-to-date information on Museum exhibits and activities to enhance the visitor experience, and creatively resolve visitor issues - Accurately process sales transactions through the point-of-sale systems using current practices. Assist with the daily till counts and reconciliation, and produce summary sales and cash reports. Develop and maintain working knowledge of the point-of-sale systems for both admissions and the store, including basic troubleshooting - Accurate cash handling and reconciliation, and management of the bank - Maintains the cleanliness and organization of the admissions and store customer sales areas. Assists with the care, maintenance, and security of the Museum - Additional duties as assigned in support of the Museum Required Qualifications: - Excellent customer service skills - Strong verbal and written communication skills in English - Accurate and reliable cash handling skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations - Work to ensure that visitor expectations are met - Has strong computer skills including logging on to systems, ability to communicate by email, ability to compose documents, enter and maintain database information, create reports from POS and inventory databases create presentations, download forms, and preserve/backup important data - Maintains a working knowledge of the programs, exhibitions, events and other activities of the Museum in order to assist visitors - Able to consistently achieve desired results with little supervision, show attention to detail, and possess strong organizational and problem-solving skills - High School graduate; experience in retail sales and/or cash handling is preferred - Able to regularly work weekends and many holidays Preferred Qualifications: - Experience in retail sales and/or cash handling Required Skills: Cash Handling, Point-of-Sale Systems, English Language Benefits: Paid Time Off at a pro-rated full-time-equivalent rate, up to 18 days per year, 1 hour of sick time earned for every 40 hours worked, Eligible for 401(k) program after working one year and a minimum of 1,000 hours, with the Museum currently contributing 4.5% of eligible wages for eligible employees