Regional Finance→
Branch Operations Intern
InternshipOn-site
Location
Charlotte, NC
Salary
Not listed
Experience
Not specified
Posted
1 day ago
Skills
personal loan product knowledgeloan underwritingdelinquency managementcustomer relationship managementsalescustomer service orientation
Job Description
Summary: Regional Finance is a company focused on consumer financing and helping customers during financial hardships. They are seeking a Branch Operations Intern to assist in developing the branch’s business and learn about the consumer finance industry while preparing for potential management roles.
Responsibilities:
- Complete training program within the required timeframe
- Understand our personal loan product offerings in order to assist customers in making educated decisions that help them achieve their financial goals
- Establish and build customer relationships through delivering exceptional service
- Develop and deliver consolidation options for customers
- Ability to learn how to underwrite loans
- Work with past-due customers to arrange payments
- Assist in maintaining standards in weekly delinquency reduction and delinquency slow file percentages
- Offer additional loan products to current customers
- Execute business plan for outbound solicitation to former customers
- Close loans as directed by the Branch Manager
- Other duties as assigned
Required Qualifications:
- Current full-time Sophomore, Junior or Senior in an accredited college program
- Flexible schedule while working between 8 and 25 hours a week
- Computer literacy
- Must pass pre-employment assessment, drug screen, credit, and criminal background checks
- Must be eligible and willing to obtain all required certification and licenses
Preferred Qualifications:
- Major in Business related program preferred
- Previous work experience in customer-facing environment
- Willingness to relocate for career advancement
- Valid Driver's License and access to a dependable automobile with liability insurance coverage
Required Skills: Personal loan product knowledge, Loan underwriting, Delinquency management, Customer relationship management, Sales, Customer service orientation