Teammate (Retail Associate)

Summary: Rally House is a specialty retail store that carries all things local, and they are seeking a Teammate (Retail Associate) to support the store's success. The role involves delivering a welcoming experience for guests, contributing to sales, merchandising, and operations through teamwork and attention to detail. Responsibilities: - Demonstrate Rally House values through positive teamwork and engagement with peers - Seek feedback and apply coaching to improve performance - Actively participate in training and skill drills to build service capability - Contribute to a welcoming, energetic, party atmosphere - Complete assigned tasks accurately and on time - Follow playbooks, loss prevention and safety guidelines consistently - Report operational issues, shortages, or concerns to leadership - Build working knowledge of store systems and daily processes - Execute merchandising tasks as directed (folding, hanging, replenishment, recovery) - Support floor moves and transitions under leadership guidance - Maintain clean, organized fixtures and back-of-house areas - Protect brand standards through attention to detail - Deliver a welcoming, energetic customer experience using the Party model - Engage customers, identify needs, and recommend products - Resolve basic customer issues and escalate when needed - Represent Rally House with enthusiasm and professionalism - Contribute to daily sales goals through service behaviors - Support promotions, launches, and event execution - Take ownership of personal performance metrics (conversion, UPT, AT) Required Qualifications: - Must be at least 16 years of age - Ability to work effectively in a fast-paced, team-oriented environment - Clear and effective communication skills - Enthusiastic attitude with a passion for sports and retail - Time management skills with the ability to prioritize tasks - Must be able to stand and walk for extended periods of time - Ability to lift up to 50 pounds - Ability to bend, reach, and climb ladders Preferred Qualifications: - Previous customer-facing experience preferred Benefits: An exclusive store discount when you join our team, A competitive benefits package with flexible PTO, 401k match, Parental leave, Paid holidays, Receive continued development opportunities as we grow our company