Field Service Technician - San Antonio

Summary: Quench USA, Inc. is dedicated to providing innovative water solutions to help eliminate single-use plastic bottles. The Field Service Technician installs, maintains, and repairs company equipment, ensuring customer satisfaction through professional service and technical skill. Responsibilities: - Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment - Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines - Inspect equipment for leaks, malfunctions, and safety concerns - Follow company and customer safety policies and site procedures - Maintain company vehicle per policy, including mileage and maintenance logs - Safely transport and operate equipment and tools - Document service work using a tablet or mobile device - Provide professional and timely customer service at each site visit - Maintain regular and reliable attendance Required Qualifications: - Mechanical aptitude: Experience working with tools or repairing equipment - Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS (experience may be in a company or personal vehicle) - Professional, service-minded demeanor: Good customer service and communication skills - Valid, active driver's license - At least 21 years of age (required to operate company vehicles) - Basic computer skills to record service and communicate with team members - Ability to lift 70+ lbs, bend, squat, and climb ladders - High school diploma or equivalent (technical school training preferred) - Ability to pass a pre-employment background check and drug screen Required Skills: Mechanical aptitude, Driving experience, Basic computer skills Important Skills: Customer service skills Nice-to-Have Skills: Professional demeanor Benefits: Medical, Dental, and Vision insurance starting Day 1., 401(k) match of 50% up to 6%., 10 paid holidays plus PTO., Company take-home vehicle, gas card, and tools., Paid training and ongoing career development opportunities.