PUMA Group→
Retail Supervisor - Full Time (Potomac Mills)
Entry LevelOn-siteFull-time
Location
Woodbridge, NJ
Salary
$44k–$50k/yr
Experience
1–2 years
Posted
1 month ago
Skills
customer service experiencesales goal achievementms office proficiencyteam playercommunication skillslearn quicklylift/carry 30 pounds
Job Description
Summary: PUMA Group is a global sports brand that seeks candidates who embody SPEED & SPIRIT. The Retail Supervisor will ensure high standards of customer experience, achieve sales goals, assist in employee development, and maintain a compliant working environment.
Responsibilities:
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
- Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
- Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees
- Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
- Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
- Responsible for maintaining a safe, healthy and compliant working and shopping environment
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position
Required Qualifications:
- 1 – 2 years' experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
- Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
- Strong team player
- Excellent communication skills
- Ability to learn quickly
- Computer skills, basic know-how about MS Office programs
- Ability to lift/carry, push/pull up to 30 pounds regularly
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
- Responsible for maintaining a safe, healthy and compliant working and shopping environment
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position
Required Skills: Customer service experience, Sales goal achievement
Important Skills: MS Office proficiency, Team player, Communication skills
Nice-to-Have Skills: learn quickly, lift/carry 30 pounds
Benefits: Bonus, Benefits
Benefits
Bonus
Benefits