Retail Supervisor - Full Time (Potomac Mills)

Summary: PUMA Group is a global sports brand that seeks candidates who embody SPEED & SPIRIT. The Retail Supervisor will ensure high standards of customer experience, achieve sales goals, assist in employee development, and maintain a compliant working environment. Responsibilities: - Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards - Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service - Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees - Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers - Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager - Required to comply with all Policies & Procedures, operational core competencies and key accountabilities - Responsible for maintaining a safe, healthy and compliant working and shopping environment - Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position Required Qualifications: - 1 – 2 years' experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) - Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups - Strong team player - Excellent communication skills - Ability to learn quickly - Computer skills, basic know-how about MS Office programs - Ability to lift/carry, push/pull up to 30 pounds regularly - Required to comply with all Policies & Procedures, operational core competencies and key accountabilities - Responsible for maintaining a safe, healthy and compliant working and shopping environment - Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position Required Skills: Customer service experience, Sales goal achievement Important Skills: MS Office proficiency, Team player, Communication skills Nice-to-Have Skills: learn quickly, lift/carry 30 pounds Benefits: Bonus, Benefits