AI Intern

Summary: PSC Biotech® Corporation provides essential services to the life sciences sector, ensuring compliance and high standards in healthcare product development. The AI Intern will support enterprise-wide AI adoption initiatives, focusing on governance, security, and effective use of AI tools across the organization while working closely with Global IT and business teams. Responsibilities: - Serve as first-line support for employee AI tool usage - Respond to tickets, questions, and issues related to: - Copilot, Claude, or other approved AI tools - Access, permissions, and configuration issues - Troubleshoot user problems - Provide real-time assistance to help users complete tasks with AI - Assist in maintaining and enforcing enterprise AI policies, including acceptable use, data protection, and security requirements - Support documentation and tracking of AI use cases, including risk classification, approvals, and accountability logs - Help ensure AI tools are used in accordance with regulatory, cybersecurity, and privacy standards - Participate in vendor/tool evaluations, ensuring only approved AI tools are used within the organization - Assist in AI Agent creation - Partner with functional teams (HR, Finance, Operations, Quality, etc.) to: - Configure AI tools (e.g., Copilot, Claude, AI-enabled platforms) for role-specific workflows - Translate business problems into practical AI-assisted solutions - Build reusable prompts, templates, and workflows for common tasks - Support role-based AI adoption initiatives aligned to business needs (e.g., document drafting, reporting, automation) - Assist in developing and delivering AI training sessions (e.g., prompting basics, safe use guidelines, role based workflows) - Create simple, user-friendly documentation: - “How-to” guides - Prompt libraries - Quick reference materials - Provide frontline support for employees adopting AI tools - Support monitoring of AI usage and adherence to policies - Gather feedback from business teams on AI tool effectiveness and usability - Help identify opportunities to improve workflows, reduce manual effort, and increase productivity - Assist in tracking emerging AI risks (e.g., hallucinations, bias, misuse) and escalation where needed - Reinforce best practices around data privacy and confidentiality, restricted/prohibited AI inputs, human-in-the-loop validation requirements - Ensure users understand the limitations of AI outputs and the need for verification Required Qualifications: - Currently pursuing a degree in Computer Science, Information Systems, Data Science, or related field - Must be local to York, PA and work onsite for the duration of the internship - Strong interest and aptitude in AI tools and technologies - Basic understanding of large language models (LLMs) and prompt engineering concepts - Strong problem-solving and analytical skills - Excellent communication skills (comfortable working with non-technical teams) Preferred Qualifications: - Experience using AI tools (e.g., Copilot, Claude, GitHub Copilot) in academic or personal projects - Familiarity with data privacy, cybersecurity, or compliance concepts - Exposure to scripting or automation (Python, Power Automate, etc.) - Must be able to continue an on-going internship duration during academic semesters, outside of semester breaks (i.e. part-time or a minimum of 8-15hrs/week throughout the academic semesters). We understand academic commitments and work together to determine a schedule that works best with your course schedule - Must be authorized to work in the U.S - No C2C at this time Required Skills: Large language models, Prompt engineering, Data privacy, Cybersecurity, Compliance, Python, Power Automate