Part Time Teller

Summary: PNC is a company that values its employees as its greatest differentiator and competitive advantage. As a Part Time Teller, you will provide a unique customer experience, process customer interactions, and educate customers on financial options while ensuring efficient operations at the branch. Responsibilities: - Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet - Processes a variety of customer interactions - Educates customers on alternatives available for their financial interactions - Identifies banking opportunities during the customer interaction and refers as appropriate - Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff - Performs lobby engagement activities to connect with customers and position PNC products to meet their needs - Educates customers on options for managing financial transactions by leveraging technology, tools and resources - Applies product and procedural knowledge to solve customer's problems - Adheres to all policies and procedures, demonstrating sound judgment within established limits - Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner Required Qualifications: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework - Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role - Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties - Prior experience is not required - In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered Preferred Qualifications: - Accountability - Banking - Client Loyalty - Customer Experience (CX) - Customer Service - Identifying Opportunities - Leveraging Technology - Proactive Sales Required Skills: Customer Service, Banking Important Skills: Client Loyalty, Proactive Sales, Leveraging Technology Nice-to-Have Skills: Accuracy, Attention to Detail, Effective Communications, Problem Solving Benefits: Medical/prescription drug coverage (with a Health Savings Account feature), Dental and vision options, Employee life insurance, 401(k) with PNC match, Pension and stock purchase plans, Back-up child/elder care, Adoption, surrogacy, and doula reimbursement, Educational assistance, including select programs fully paid, A robust wellness program with financial incentives, Parental leave, Up to 11 paid holidays each year, 7 occasional absence days each year