Associate Claims Representative, Field -NJ

Summary: Plymouth Rock Assurance is a company that writes and manages over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic. They are seeking an Associate Claims Representative to handle field adjustments and management of homeowners property claims in New Jersey, requiring daily travel to policyholders’ homes for inspections and damage assessments. Responsibilities: - Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards - Proactive communication, and setting accurate claims length expectations - Writing estimates for covered damage, provide customers scope of loss and cost of repairs - Assign, direct and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claim - Identify subrogation potential and liability exposures - Establish timely and appropriate claim reserves in accordance with claim standards - Adjusting homeowner’s property claims in all states in which Plymouth Rock writes business - Appropriately represent the company by executing a high level of service and maintaining professionalism at all times Required Qualifications: - Ability to multitask and adapt to changes quickly - Capability to identify and address customer's needs to ensure an outstanding experience on every interaction - Capacity to work in a fast pace supporting the rapid growth of our customer base - Be a self-motivated individual to meet & exceed goals - Proficient in the use of Microsoft Office - Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary - Ability to carry up to 25lbs and conduct roof inspections on homes - Valid Driver's License and proficient driving record Preferred Qualifications: - Mitigation, Remediation, Construction, or Insurance background - Bachelor's Degree from an accredited four-year college or university - Excellent oral and written communications skills Required Skills: Homeowners property claims adjustment, Damage assessment, Coverage analysis, Claims documentation, Microsoft Office proficiency, Licensure in applicable states, Multitasking, Customer needs identification Benefits: 4 weeks accrued paid time off + 9 paid national holidays per year, Tuition Reimbursement, Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), Robust health and wellness program and fitness reimbursements, Auto and home insurance discounts, Matching gift opportunities, Annual 401(k) Employer Contribution (up to 7.5% of your base salary), Various Paid Family leave options including Paid Parental Leave, Resources to promote Professional Development (LinkedIn Learning and licensure assistance), Remote work equipment