Key Account Manager

Key Account Manager Location: Mumbai At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description: The Field Sales Hunter – Mid Accounts is responsible for acquiring new clients by targeting mid-sized companies and positioning Pluxee’s digital, SaaS-based solutions as essential tools for improving employee engagement, retention, and satisfaction. This role plays a strategic part in growing the customer base by conducting consultative sales, engaging decision-makers, and converting leads into long-term clients. YOUR NEXT CHALLENGE Responsibilities: 1. Prospecting & Pipeline Development Identify and qualify new opportunities across the mid-sized company segment. Conduct structured outreach and discovery activities to generate appointments and engagement. Maintain a healthy and accurately documented pipeline using Salesforce. 2. Consultative Sales Execution Conduct discovery meetings to understand the prospective client’s employee engagement needs. Present tailored proposals showcasing Pluxee’s platform, SaaS solutions, and value-added services. Handle objections, navigate decision-making structures, and adapt pitch accordingly. 3. Negotiation & Deal Closure Collaborate with internal stakeholders to structure competitive offers. Manage the negotiation and signature process through to successful client onboarding. 4. Internal Collaboration Liaise with Product, Marketing, Merchant, and Customer Success teams to ensure solution feasibility. Provide market feedback to improve go-to-market effectiveness. YOU ARE A MATCH IF... Education: Bachelor’s degree in Business, Sales, HR, or related disciplines. Work Experience: 3–5 years in B2B field sales, ideally in SaaS, digital platforms, or HR solutions. Experience in mid-market prospecting and consultative selling. Skills & Certifications: Strong consultative sales, negotiation, and communication skills. Experience using CRM tools for pipeline and opportunity management; Salesforce knowledge is preferred. Good organizational skills and ability to manage multiple commercial activities simultaneously. Strong virtual and in-person communication capabilities. Proficiency in Microsoft 365 tools. Knowledge of full-cycle sales methodologies is considered an advantage. Languages: For global, regional, or area roles, fluency in English is required. Additional languages such as French, Spanish, Portuguese, or other relevant languages are an advantage. For local country leadership and management roles, fluency in the local language and English is required. For local individual contributor roles, fluency in the local language is required. English is considered an advantage as it supports communication, learning, and collaboration in a multinational context. Working Conditions: For global, regional, or area roles: Hybrid working patterns depending on the host country policies. Collaboration across different countries, functions, and time zones. Travel may be required depending on business needs. For local roles: Hybrid working environment depending on local policies. Collaboration with local business teams and relevant regional or global stakeholders. Occasional travel may be required depending on business needs. Competencies: Territory & Prospecting Strategy Consultative Selling CRM Pipeline Management SaaS Solution Framing Negotiation & Closing Skills Why join Pluxee? Join an inclusive team Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive. Turn inspiration into possibility Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people. Make a positive impact Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies. Grow with us Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.