Office Support Specialist

We are looking for a proactive and service-oriented Office Support Specialist to support the daily operation and administration of our office in Polanco, Mexico City.

This role is key to ensuring the office runs efficiently by coordinating administrative tasks, supporting employees and visitors, managing office supplies, and assisting with vendor coordination. If you enjoy working in dynamic environments, solving day-to-day operational needs, and providing excellent internal service, this role is for you.

Challenges that await you:

• Support the day-to-day operation of the office, ensuring all spaces and services function properly.
• Assist visitors, vendors, and employees with requests received through physical or digital channels.
• Provide guidance and coordinate support with the appropriate internal teams when needed.
• Help optimize office resources and ensure the proper supply of consumables and materials.
• Monitor cleaning services and report any issues or improvement opportunities within the office facilities.
• Support basic administrative and accounting-related tasks, including invoice processing, expense tracking, and budget follow-up.
• Collaborate with the Facilities team to maintain an organized, functional, and employee-friendly workplace environment.
• Adapt quickly to changing priorities and operational needs in a fast-paced environment.

What makes you a great fit:

• Proven experience in office management, receptionist duties, or administrative support roles.
• Strong communication and interpersonal skills with a professional and service-oriented attitude.
• Excellent organizational and multitasking abilities with strong attention to detail.
• Proficiency with office tools and platforms such as Microsoft Office Suite and Google Workspace.
• Ability to work independently and prioritize tasks effectively.
• Flexible and adaptable mindset with the ability to manage changing priorities.
• Basic knowledge of accounting or administrative processes is a plus.
• Bachelor’s degree in Administration, Communication, Psychology, Tourism, Hospitality, or related fields.
• Intermediate English (Russian is desirable).

Nice to Have:

• Previous experience supporting office operations in fast-paced or high-growth environments.
• Experience coordinating vendors or facility-related services.
• Familiarity with expense management or invoice tracking processes.
• Strong customer service mindset and proactive problem-solving attitude.