Refurbishment Planner

Refurbishment Planner Location: Franklin, MA, USA What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. At our Plansee site in Franklin, USA, we specialize in transforming semi-finished molybdenum and tungsten products into complex components—leveraging decades of precision manufacturing and engineering excellence. Join a highly motivated team in Franklin, USA, where local expertise meets the global knowledge and values of the Plansee Group. Position type: Exempt Key Responsibilities Product Receiving & Intake Coordinate and manage the receipt of returned or used products for refurbishment. Verify product quantities, condition, and documentation upon receipt. Ensure accurate system transactions (receiving, inventory status, work order creation). Flag discrepancies, damages, or missing information and coordinate resolution. Refurbishment Planning & Scheduling Create and maintain refurbishment production plans based on demand, inventory, and capacity. Release and manage refurbishment work orders or production runs. Balance priorities to meet customer due dates and operational constraints. Monitor progress of refurbishment activities and adjust plans as required. Coordinate material availability, labor capacity, and tooling needs with operations. Operational Coordination Act as the primary planning interface between refurbishment, production, quality, and logistics teams. Participate in daily/weekly production meetings to review schedules, constraints, and performance. Identify potential risks or delays and proactively develop mitigation plans. Customer Communication Serve as the primary point of contact for customers regarding refurbishment schedules and order status. Provide clear, accurate updates on lead times, delays, and delivery commitments. Coordinate customer-specific requirements such as configurations, documentation, or shipping needs. Inventory & Data Management Maintain accurate refurbishment inventory records and production statuses in ERP/MRP systems. Track key refurb metrics such as turnaround time, throughput, and backlog. Support continuous improvement efforts through data analysis and reporting. Benefits Medical - 90% paid for with 100% reimbursement on deductible Dental Vision Flexible spending accounts Company paid life and disability insurance 401 K w/ company match Time off Benefits And much more! The base compensation for this position is between 60-70k annually, commensurate with skill and experience level. Equal Employment Opportunity We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Recruitment Team | usa.careers@plansee.com Plansee USA LLC