Guest Services Leader

Summary: Pilot Company is an industry-leading network of travel centers, and they are seeking a Guest Services Leader to supervise employees and general operations of the store. The ideal candidate will possess excellent customer service skills and assist managers in maintaining store operations and a customer-focused culture. Responsibilities: - Supervising employees and general operations of the store - Possess excellent customer service skills to respond to the needs of customers - Assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly - Knowledgeable of store operations and PFJ's commitment to quality and customer service Required Qualifications: - Previous experience or working knowledge of retail operations - Incredible customer service skills & the ability to help maintain a customer focused culture - Must be proficient with a calculator, computer, and other equipment - Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives - Must be able to work a flexible schedule of nights, days, weekends, and holidays - Background check is required Required Skills: Retail Operations, Customer Service, Calculator Proficiency, Computer Proficiency Benefits: Fuel Discount, Nation-wide Medical Plan/Dental/Vision, 401(k), Flexible Spending Accounts, Adoption Assistance, Tuition Reimbursement, Flexible Schedule, Weekly Pay