Sales Specialist

Summary: Petco is a leading pet supply retailer dedicated to improving the lives of pets and their owners. The Sales Specialist role focuses on providing exceptional customer service, assisting guests with their selections, and ensuring a positive experience for both pets and their owners. Responsibilities: - Provide a great experience by engaging with guests utilizing your acquired skills and training - Assist guests’ selection and recommendation of merchandise and services in accordance with their identified needs - Demonstrate a high level of interest in the welfare, health, and proper handling of all animals - Process register transactions and create a great experience for each guest - Generate future business through a deep understand of the guests and their pet/s and connection to our digital platforms - Perform related duties in support of the Pet Care Center attaining its assigned sales goals - Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests - Completes and applies training programs to maintain a high level of expertise of their role - Adhere to established operational guidelines, policies, and procedures - Promote a positive culture of teamwork, inclusion, and collaboration - Complete other duties and special projects as assigned - Evaluate guest inquiries and as needed refers to the Leader on Duty - UTILIZE SELLING BEHAVIORS. You’re the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future - CONTRIBUTE TO A SAFE ENVIRONMENT. You’ll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority - BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets - ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career Required Qualifications: - Minimum of one year of sales experience is required for this position - Qualified applicants will possess a high level of knowledge of pet nutrition and an aptitude for sales techniques - Applicants must also demonstrate a keen and genuine interest in animals and their care - Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store - Completing and maintaining of the appropriate specialist level of the Petco Certification program is required in this role Preferred Qualifications: - Prior pet nutrition experience and working with and/or caring for pets recommended Required Skills: Sales, Pet Nutrition Knowledge, Sales Techniques, Pet Care, Petco Certification Benefits: Health and financial benefits, 401K, Incentives, PTO