Mortgage Loan Officer

Summary: Pennymac is a specialty financial services firm focused on the production and servicing of U.S. mortgage loans. The Mortgage Loan Officer serves as a trusted financial consultant, helping customers achieve their home financing goals through personalized advice and solutions. Responsibilities: - Serve as a trusted advisor: Build rapport, evaluate customer needs and take a consultative approach toward customizing the best solution to improve their overall financial situation while leveraging our large suite of first and second mortgage products - Provide tailored solutions: Recommend the loan solutions that best improve the customer's overall financial position and clearly explain how our competitive offer meets their specific needs - Guide customers through the application process: Assist applicants through the entire application process, disclosure review, secure pricing and submit the loan to operations - Pipeline Management: Manage pipeline activities efficiently while meeting production goals and maintaining strict adherence to all compliance requirements and lending regulations - Service Excellence: As a representative of one of the largest residential mortgage lenders in the U.S., maintain a 'Best in Class' experience to every caller, reflecting the organization’s culture and values Required Qualifications: - Minimum of 1 year of origination and lending experience - Active UST License required - Exceptional interpersonal, written, and verbal communication skills - Proven ability to multitask and thrive in a fast-paced environment while navigating multiple systems and software platforms - Strong sense of responsibility, organization, and follow-through - Meticulous attention to detail with the ability to work independently - Excellent critical thinking, problem-solving, and sound judgment skills Required Skills: Mortgage loan origination, Lending experience, UST License, Loan origination system, Mortgage products knowledge, Compliance, lending regulations, Multitasking, Follow-through, Sound judgment Benefits: Comprehensive Medical, Dental, and Vision, Paid Time Off Programs including vacation, holidays, illness, and parental leave, Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations), Retirement benefits, life insurance, 401k match, and tuition reimbursement, Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships