Front Desk Coordinator

Summary: Peachy is dedicated to making wrinkle treatment more accessible through innovative solutions. The Front Desk Coordinator, also known as a Studio Experience Specialist, is responsible for ensuring a positive client experience by managing check-in and check-out processes, supporting clinical providers, and maintaining studio operations. Responsibilities: - Greet clients and ensure a seamless check-in and check-out process - Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients - Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products - Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments - Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients - Complete studio opening and closing tasks - Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas - Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices Required Qualifications: - Experience in a customer service, hospitality, high-end retail or wellness services role - Flexible to work in multiple studio locations within a reasonable distance to your home studio - Must be able to work a minimum of 15 hours per week - This role specifically requires Friday and Saturday availability, along with some holiday availability - Employees are required to complete a minimum of one weekday half shift and one weekend half shift - Minimum of 18 years old and eligible to work in the United States without sponsorship - Frequently required to kneel, bend, sit and stand for long periods of time - Ability to lift/transport items weighing up to 30 lbs - Operate standard office equipment and technology Required Skills: Customer Service, Scheduling, Infection Control, HIPAA Privacy Practices, Technology Proficiency Benefits: Complimentary quarterly wrinkle treatment + retinoid, Employee discount for Peachy services and products, Exclusive optional discounts through LifeMart